Catchall Account

Note

Email Hosting Orders activated on or after 2 July, 2009, will have a separate Email management and Webmail interface. 1

A catchall is an account that receives messages sent to non-existent email addresses at your domain name. For example, if someone sends a mail to mgmt@yourdomainname.com, and the account didn't actually exist, your catchall would receive this message. A catchall email address can ensure that genuine and possibly important communication intended for you is NEVER missed.

The catchall account could be configured to:

  • Store all incoming messages (mailbox)

  • Forward all incoming messages to one or more email addresses

  • Send a customized auto-response

  • Bounce all incoming messages

  • Silently delete all incoming messages without a bounce

Follow the process outlined below to configure the catchall account for emails on your domain name:

  1. Login to the Email management interface. 2

  2. Go to Email Addresses -> Catchall Account.

  3. Your catchall account bears the name default@<your primary domain name> (e.g., default@mydomain.com, default@domain.net etc.). For this account, you can either:

    • Setup a mailbox to store all mail, or

    • Forward all mail sent to non-existent addresses on your domain name to another local or remote email address, or

    • Bounce all mail sent to non-existent addresses on your domain name back to the sender, or

    • Silently delete all such email.

    Select the check box before the respective options, and define your preferences for these.

  4. Once you have completed all the necessary settings, click the Save Changes button.

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